Desktop Support

Job Description: Strong hands-on experience needed on end user support for Windows. Ability to follow technical guides for imaging and configuring new Window O.S. Ability to work through Resolving end users issues related to hardware and software. Well versed in note taking and gathering information on issues for ticket in Service Now. Ability to fix issues and support all Flavors of client operating systems including windows. Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (Window PC's)