Desktop Support

An employer in the Aliso Viejo area is seeking a Help Desk Specialist. This individual will be working on site, 40 hrs/week. The company is looking for someone with 2+ years in a Help Desk role with strong troubleshooting experience & experience working with password resets/changes, setting up computers, configuring laptops, and other basic troubleshooting duties. Must have experience working with a ticketing system. On a daily basis, this person will be assisting with Soft skills are very important for this role.

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Required Skills & Experience

5+ years in a Desktop Support or related role

Experience working with a ticketing system

Strong troubleshooting experience

Personality is important - this candidate will be working with executives on site, as well as supporting internal employees remotely. Must be reliable.

Experience troubleshooting mobile devices

Nice to Have Skills & Experience

Healthcare experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.