Desktop Support Engineer with Pharma Domain Exp

Durham, Maine

 Syntricate Technologies
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Required Skills:
  • "Pharma Lab Benchtop Support - End user computing (EUC) - System administrator for Lab computers and equipment
  • Must have experience in Transition of service from another supplier.
  • Desktop support, Operating Systems support, Customer Service
  • Knowledge & Experience with Microsoft OS and related technologies. Lab computers and equipment support experience
  • Extensive knowledge of IT hardware and software.
  • Strong knowledge on network troubleshooting.
  • Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
  • Knowledge of Linux a plus.
  • Knowledge with SCCM Patching, Active directory, Antivirus tools etc. Must be proficient with imaging and creating images
  • .Experience in Windows 10 deployment.
  • Should have experience participating or leading an OS migration. Excellent written and oral communication skills Strong customer-service orientation.
  • Understand customer service and service delivery.
  • Understanding of ITIL processes and ServiceNow Tool.
Date Posted: 05 May 2025
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