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- Communication to a personal computing Device (e.g., iPhone, iPad, pager) enabled to receive real-time dispatch notices from the Service Desk;
- Monitoring of a Service Desk Ticket queue for dispatched Tickets, checking the queue at least every ten (10) minutes;
- Acknowledging the receipt of the dispatch Ticket to the Service Desk within ten (10) minutes after reviewing the dispatch Ticket queue;
Date Posted: 14 April 2025
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