Desktop Support Engineer

Lake Mary, Florida

TTI of USA, Inc.

Job Description:

Monitor, support, repair, and maintain computer equipment, perform images on PCs and connect to data and applications servers to troubleshoot.
Support and perform maintenance on file and application server software, hardware, and monitor network, server, and application performance and availability.
Address potential systems issues in a proactive manner, resolving problems directly or working closely with support Engineers and other support groups whenever necessary.
Take support calls and log issues into problem management system. Diagnoses basic hardware and software problems by phone or email.
Responds to customer inquiries and answers customer's basic questions.
Minimum of 2 years related work experience required.

Additional:

Date Posted: 05 May 2025