Desktop Support Engineer

Role: Desktop Support Engineer
Location: Chicago,IL(Onsite)
Job type: Contract

Description:
Work from Client location: Chicago Illinois. 5 days a week and hours as per statute Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart Hands Collaboration & Telephony Equipment Office Moves. Hands-on Office Move Projects. Good technical knowledge of Windows operating system (Windows 10)Knowledge on Microsoft Office 2016 (Office 365)Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. Ability to perform remote troubleshooting and provide clear instructions. Experience in Handling Windows Imaging Project. Experience in software development, processes, and methods. Good knowledge of basic networking and troubleshooting tools like ns lookup, traceroute, ping, and packet capture tools etc. Ability to co-ordinate and interact with various teams to arrive at a quick resolution. Ability to organize workload for effective implementation. Ability to interact effectively at all levels with sensitivity to cultural diversity. Ability to adapt new product support as organization evolves. Knowledge on SCCM and Intune administration. Knowledge on mass OS deployments. Experienced in maintaining multiple OS image and hardware models. Experience in Microsoft OEM Pre-installation Kit (OPK) tools Knowledge of PXE and DHCP functionality.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.