Desktop Engineer Looking to elevate your career? Join us.
Work Location: Remote with onsite as needed
- Will need to work in the Addison, TX, office for training. Possibility to become remote within DFW metroplex.
Work Hours: Full Time, Monday - Friday
Department Highlights: - Ability to work collaboratively in multiple areas within the organization.
- Opportunity to work with cutting edge technology.
- Fast paced working environment that allows for new learning opportunities.
Here is what you will need: - 5+ years of increasing responsibility within an IT technical environment
- Work proficiently with minimal supervision to complete projects and tasks
- Advanced knowledge of Windows platform deployments
- Strong technical ability and troubleshooting skills of desktop systems, software, and peripherals
- Attention to detail while providing excellent customer service
- Ability to work effectively with all levels of the organization, including staff, business stakeholders, and all levels of management.
- Experience deploying and managing mobile devices such as iPads and tablets through MDM environments
- Experience troubleshooting local network and application performance related issues
- Experience with Citrix Workspace is highly desirable
- Experience with Microsoft Active Directory is required.
- Knowledge of Microsoft SQL Server and SQL scripting is highly desirable
- Bachelor's Degree in Information Systems, Engineering, or related disciplines is preferred
- Preferred certifications in Microsoft Azure, Microsoft 365, Citrix Certified Administrator, Cisco CCNA or Network +
A Day in the Life of a Desktop Engineer: - Provide services and support for the following areas:
- Be responsible for the ongoing maintenance and future planning needs of the company's desktop environment
- Work directly with end users as needed to investigate/remediate vulnerabilities and other deployments where automated solutions have failed
- Act as the escalation point for all complex Windows desktop and application related environmental issues
- Management of Microsoft Endpoint Manager (Intune) and AutoPilot
- Support the creation of clear documentation and user guides for current or new technology deployed.
- Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency
- Maintain the build images and security for Windows 10 Desktop, macOS, IOS, and thin client builds
- Manage the company's software packaging, reporting, administration, and troubleshooting
- Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications
- Collaborates with vendors, 3rd party teams and Solis team leadership to troubleshoot issues
Why Solis Mammography? - A Great Place to Work for the third year in a row.
- Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.
At
Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.