Desktop and Network Technical Support - Level 2
Oyster Bay, NY
Full Time
Information Technology
Experienced
Future Tech Enterprise, Inc. is looking to hire a Level 2 Technician who will provide computer and network support services.
This is a full-time, on-site position.Work hours are from 8:30a -4:00p, M-F.
Our benefits include: Medical, Dental and Vision Inurance, 401k with company match and PTO.
Responsibilities include:
- Installing, configuring and supporting network operating systems.
- Resolving complex workstation issues. (PC & Mac)
- Installing, configuring and upgrading scripts and testing industry-standard workstation application software and operating systems.
- Administering a complex database or internet /intranet system and maintain access at all workstations, including configuring, maintaining and installing switches.
- Designing simple computer networks.
- Additional technical support and implementation including, wireless network, mobile devices, console controls, and peripheral equipment.
Requirements include:
- 3-5 years of technical support experience in a professional environment
- Clean and valid driver's license and vehicle. This person will drive to various locations within a five-mile area
- Network + and CCNA certifications
- Proven ability to offer high-level support in an enterprise environment
- Excellent customer service skills
- Experience in the education field will be a plus
- Background check and fingerprinting will be required
Future Tech Enterprise, Inc. is an award-winning IT solution provider with capabilities in 50 countries. We provide cost-effective and customized IT solutions - from computer hardware and software, to configuration and networking, to staffing and support, to enterprise-sized clients in every vertical market. OEM-agnostic, Future Tech is uniquely positioned to meet all of our clients' IT challenges, including: Security, Storage, Infrastructure, Collaboration, Disaster Prevention, Disaster Recovery and Business Continuity, Power Solutions and Asset Life Cycle Management.
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.