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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.
About the Role:
We're seeking a technically skilled Desktop Administrator to support and enhance a dynamic computing environment. This role is essential to managing over 2,000 desktop devices and related infrastructure, ensuring users across the enterprise receive reliable and responsive technical service. You will play a vital part in the institution's commitment to excellence.
Key Responsibilities:
Desktop Systems and Client Support
Install, configure, and maintain desktops, laptops, mobile devices, printers, scanners, and peripherals
Support Windows and macOS systems with imaging, data transfer, and troubleshooting
Deploy and maintain both standard and specialized software packages
Manage hardware/software lifecycles from procurement to decommissioning
Deliver Tier 2/3 support and act as escalation for complex issues
Coordinate equipment refresh cycles and end-user onboarding
Document technical procedures and support materials
Collaborate with internal teams, consultants, and vendors for evaluations and implementations
Server and Application Administration
Administer Windows/macOS server operating systems and related services
Support and maintain server applications that underpin desktop infrastructure
Perform routine system updates, backups, and performance tuning
Monitor system health and proactively resolve infrastructure issues
Train staff on systems usage and communicate changes to stakeholders
Recommend security and maintenance best practices
Date Posted: 29 March 2025
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