Details:
Who we are Stefanini is a privately held $1.5 B global technology provider offering Digital Workplace Services, Application Development, and Digital & Innovation solutions, including our own Stefanini Artificial Intelligence (SAI) platform. We have been recognized as a Visionary in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services, and our 35,000 employees are located across 41 countries
- Installation: Set up new device and ensure it works properly (laptops, desktops, tablets and smartphones).
- Maintenance: Perform preventative maintenance and service checks.
- Repairs: Diagnose and fix issues with malfunctioning equipment.
- Troubleshooting: Identify problems and implement solutions.
- Customer support: Provide technical support and guidance to customers locally and remotely.
- Documentation: Keep records of services performed, assets used, and interactions with users in the system we use for it.
Job Requirements
Details:
- Hardware: Assembly and maintenance of desktops and laptops
- Operational Systems: Windows 10 and 11
- Productivity: Office 365
- Mobile: iOS and Android (smartphones and tablets)
- Meetings: Video Conference Room
- Network: TCP/IP Protocol
- Manage tickets: Incidents and Requests
- Asset Control: must be organize with the equipment's of the client
- Remote access support to users
Pay Range:
Based on Experience