Deputy Program Manager Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.
Epsilon's headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.
Why work for Epsilon: In joining Epsilon's team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.
Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.
Where you'll work: This is a hybrid onsite/remote opportunity where you will report to the WAPA location in Lakewood, CO and have the flexibility to work from home based on business needs.
Our Customer's Mission :
The Western Area Power Administration (WAPA) is a federal agency under the United States Department of Energy (DOE) that manages and operates high-voltage electric transmission systems across 15 western states. WAPA's mission is to market and deliver reliable, cost-based, renewable power and transmission services to its customers, while also promoting energy efficiency and environmental sustainability. WAPA also manages and markets power from 56 federal hydroelectric power plants, which generate clean and renewable energy for 40 million customers.
Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and Project Management.
An average day: As Deputy Program Manager, you will organize, direct, and coordinate the planning, oversight, and implementation of a program, or group or programs, at the discretion of a Program Manager. This position is responsible for both project and program level activities depending on the needs of the Epsilon or the Customer. You will coordinate and collaborate directly with Epsilon customers, subcontractors, and internal teams. Utilizing your skills and experience with varied project management disciplines and toolsets, you will define and perform all tasks related to successful execution of your program with little direction. In this position you will:
- Oversee daily management of operations for tasks, projects, and program level activities.
- Ensure the performance, completeness, and accuracy of work assigned under the task/project/program to achieve the performance objectives and requirements of the program or contract.
- Manage the scope of work encompassed by the program with regards to deliverables and other project milestones.
- Lead teams of individuals (Epsilon & subcontractor employees) to complete the requirements and objectives of the task, project, or program level activities, often at the direction of the Program Manager.
- Create and track tasks, project, and/or program deliverables, documentation, and compliance requirements on time and within budget.
- Provide direction to the project team and review the quality of all work products.
- Lead staffing, project planning, project financials, and staff direction and oversight.
- Maintain and cultivate client relationships.
- Maintain personnel training and certification of workforce to ensure program success and compliance.
- Support business development and proposal processes across the Epsilon Enterprise.
- Submit reports as required by the program or contract.
- Monitor working hours and assist with timecard approvals.
Basic Qualifications: - As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.
- Bachelor's degree with three (3) or more years of experience and/or education in project/program management or related field(s).
- Demonstrated leadership with excellent interpersonal and written/oral communication skills.
- Strong team player and goal oriented.
- Highly focused attention to detail across multiple ongoing activities.
- Ability to organize and manage multiple priorities and delegate effectively.
- Ability to solve problems and translate policies into daily routine operations.
- Knowledge and understanding of the technology industry.
- Demonstrated proficiency in Microsoft Office Suite.
- Demonstrated proficiency with project management toolsets (MS Project, Jira/Confluence, Azure DevOps, etc.)
- PMP certification desired.
- ITIL v4 Certification desired.
Other Requirements: - Must be able to pass federal background investigation and obtain a Public Trust
- This role may oversee and manage a team of direct reports.
- Must be able to travel to various Company locations and/or Customer sites across the United States for meetings and onsite visits, as needed by the Company/Customer.Expected out of area travel: 25-50%.
Physical Demands and Working Conditions: Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:
- Prolonged periods of computer desk work.
- Dexterity of hands and fingers to operate a computer keyboard and other computer components.
- Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.
- The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.
- Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.
- Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.
- Maintain a professional emotional response when working with others.
Connect directly with your dedicated recruiter, Jeannine, on Epsilon's careers page. Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Disabled/Vets.
Please click here to review your rights under EEO policy.
If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone or by email .
We will be accepting applications through 5/15/2025.