Job Type
Full-time
Description
The ED Department Secretary is a crucial member of the team, responsible for ensuring efficient administrative operations within the department. This role encompasses a variety of clerical tasks and support for quality improvement efforts. The ideal candidate will demonstrate strong organizational and communication skills, with a commitment to delivering high-quality service.
Essential Duties - Clerical Tasks:
- Perform general clerical tasks such as typing, filing, photocopying, and maintaining accurate records.
- Prepare, edit, and format correspondence, reports, and presentations as needed.
- Perform Payroll edits daily in Paylocity and sign off on Payroll Mondays.
- Prepares agenda packets and announcements for all meetings falling under Emergency Services as directed, and transcribes minutes as needed.
- Sends out the ED Provider monthly schedule from ApolloMD.
- Review the daily ED log for accuracy.
- Assists the Emergency Department providers with continuing education program registration and accommodations and keep log of providers CME hours.
- Office Management:
- Monitor and maintain office supply inventory, ordering supplies as necessary for timely delivery and organization.
- Ensure confidentiality and security of sensitive information.
- Strong multitasking abilities
- Communication:
- Answer and direct incoming phone calls professionally, taking messages and relaying information to appropriate personnel.
- Reviews all incoming and outgoing correspondence determining proper action.
- Communicate effectively with patients, families, and healthcare teams for any billing inquiries and general information.
- Facilitate teamwork among office staff and communicate with various departments to ensure smooth operations.
- Scheduling and Coordination:
- Maintains a schedule of appointments, coordinating activities and meetings for the Medical Director and Director of Emergency Services.
- Data Management:
- Input and update data in databases and spreadsheets, ensuring accuracy and completeness.
- Quality Improvement:
- Participate in departmental quality improvement initiatives and data collection efforts, promoting process improvements.
- Flexibility and Teamwork:
- Maintain a positive and professional attitude in all interactions.
- Stocks EMS room daily witi drinks and snacks.
- Assists with entering cases into the Trauma Registry, as needed.
Non-essential Duties - Assist in the preparation of departmental promotional materials and presentations.
- Participate in team meetings and contribute to discussions on departmental improvements.
- Perform additional duties as assigned by the supervisor.
Requirements
Required Licensure/Education: - High School diploma
- Math skill (calculation) and computer skills.
Required Experience: - Knowledge of business and/or medical terminology education or equivalent experience
Employee Health Requirements Exposure to:
- Chemicals: refer to MSDS
- Video Display Terminals: extreme
- Blood and Body Fluids: Minimal potential-very restricted direct patient contact with this type of patient.
- TB or Airborne Pathogens: Minimal potential, very restricted direct patient contact with this type of patient.
Sensory requirements (speech, vision, smell, hearing, touch):
- Speech: Needed for communication with patients and staff.
- Vision: Required to see computer screens, papers, fax, printer, written materials.
- Smell: Helpful to detect electrical fire problems.
- Hearing: Needed for telephone communication/ receive informacast understands patient interaction.
- Touch: Needed for writing and computer keyboarding.
Activity/Lifting Requirements:
Percentage of time during the normal workday the employee is required to:
- Sit: 100%
- Twist: 10%
- Stand: 20%
- Crawl: 0%
- Walk: 10%
- Kneel: 2%
- Lift: 5%
- Drive: 0%
- Squat: 2%
- Climb: 1%
- Bend: 2%
- Reach above shoulders: 1%
The weight required to be lifted each normal workday according to the continuum described below:
- Up to 10 lbs: Frequently
- Up to 20 lbs: Frequently
- Up to 35 lbs: Frequently
- Up to 60 lbs: Ocasionally
- Up to 75 lbs: Not Required
- Up to 100 lbs: Not Required
- Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): None
Maximum consecutive time (minutes) during the normal workday for each activity:
- Sit: 20
- Twist: 0
- Stand: 5
- Crawl: 0
- Walk: 5
- Kneel: 1
- Lift: 2
- Drive: 0
- Squat: 2
- Climb: 0
- Bend: 2
- Reach above shoulders: 0
Repetitive use of hands (Frequency indicated):
- Simple grasp up to 10 lbs. Normal weight: often
- Pushing & pulling Normal weight: 5-100
- Fine Manipulation: typing, writing.
Repetitive use of foot or feet in operating machine control:
Environmental Factors & Special Hazards:
Environmental Factors (Time Spent):
- Inside hours: 8
- Outside hours:
- Temperature: Normal Range
- Lighting: Average
- Noise levels: Average
- Humidity: Normal Range
- Atmosphere: Normal Range
Special Hazards: Mechanical, Electrical, Chemical: Exposure to electrical office equipment and chemicals for the copy machine.
Protective Clothing Required:
Salary Description
$21.49/hr - $25.82/hr