Overview
Dental Treatment Coordinator
Millennium Periodontics
Chicago, IL
We are seeking a personable and organized Dental Treatment Coordinator to join our team. In this role, you will play a vital part in supporting our patients by reviewing recommended treatments, discussing financial options, and ensuring a clear and positive patient experience from consultation through completion of care.
Schedule: Full Time Monday - Friday 7:30am -4:30pm
Responsibilities
- Present proposed treatment plans to patients and explain procedures, timelines, and financial obligations
- Coordinate scheduling of treatment appointments based on provider availability and patient needs
- Obtain necessary pre-authorizations and ensure accurate insurance benefit breakdowns
- Review payment options, process financial arrangements, and collect payments as needed
- Follow up with patients regarding pending treatment and ensure timely case acceptance
- Maintain accurate documentation of treatment plans and communication
- Serve as a liaison between the provider and patient to facilitate understanding and trust
- Educate patients on the importance and value of proposed treatments
- Maintain compliance with HIPAA and other privacy regulations
- Assist with front desk duties as needed
- Please note that additional responsibilities may be assigned
Qualifications
Requirements
- High school diploma or equivalent
- 1+ years of experience in a dental or healthcare administrative role
Preferred Skills
- Familiarity with dental treatment planning and insurance coordination
- Excellent communication and presentation skills
- Compassionate, patient-focused demeanor
- Strong organizational and time-management abilities
- Experience with dental practice management software
- Ability to explain complex information in a clear and supportive way
- Understanding of dental procedures, codes, and insurance plans
- Knowledge of HIPAA and regulatory requirements
We Offer
- Competitive Compensation
- Comprehensive Benefits Package for Full Time Employees: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more.
Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
The starting salary range for this role is $22-24 per hour based on full-time employment. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.