Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk Coordinator for an opportunity to join our dedicated team.
We are a dental office located in Union Square in San Francisco, focused on single and full arch dental implant treatments and full arch smile transformations. Our team is strong and tightly knit, with excellent capabilities. We are a highly technological and modern office seeking an experienced office manager who is adaptable and responsive.
We require prior dental knowledge and experience in any subspecialties of general dentistry.
Your outlined job responsibilities:
- Manage scheduling and resolve scheduling issues, with little to no direction
- Identify and schedule recurring hygiene appointments
- Present daily statistics of office production, collection, etc.
- Manage staff procedural flows
- Send insurance claims, preauthorize insurance claims, and follow up with rejected or processing claims
- Collect copayments and outstanding balances
- Welcome new patients, check in patients, and enter patient information
- Answer incoming phone calls in a friendly and accommodating manner
- Collaborate with treatment coordinator to:
- Keep accurate record of patient leads (accepted treatment cases, patients still deciding on treatment, patients who chose alternative options, etc)
- Collect payments from patients
- Assist new patients in outlining treatment and financing options, when necessary
This position is full time, Monday through Friday. Hourly wages are $28-40 based on knowledge and experience, and we offer medical insurance, dental insurance, and 401K.