Dental Patient Services Representative

Job Posting

Title: Dental Patient Services Representative
Base Salary Range: $45,760 - $47,840 plus benefits
FTE: Full-time, Non-Exempt

Seeking for a skilled and dedicated Dental Patient Service Representative who wants to make a difference in
our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate
environment.

Our Mission: The Mission of South Central Family Health Center is to improve the quality of life for the
diverse Community of inner-city Los Angeles by providing affordable and comprehensive health care and
education in a welcoming and multicultural environment. To lead the way in health care in South Los Angeles,
as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient and
culturally responsive services.

General Summary: The Dental Patient Services Representative (DPSR) is responsible for registering and
processing patients for appropriate appointments and services, including, but not limited to: scheduling and
canceling appointments; and verifying eligibility for specific programs and services. The ideal candidate will
have to perform some of the following essential duties.

Registers and processes patients for appropriate appointments and services, including, but not limited to:

scheduling and canceling appointments; and verifying eligibility for specific programs and services.
Makes reminder calls for scheduled appointments
Responding to patient inquiries
Makes recalls for patients needing follow-up medical care
Intakes & outtake of patients
Conducts financial screening of patients, insurance or other medical coverage verification.
Assists in opening/closing clinic
Internals and Externals referral processing, scheduling, and follow up
Telephone outreach to patients on managed care list
Encounters billing for Managed Care and HMO contracts

Qualifications and Experience Requirements:
High School Diploma or equivalent
Must have a minimum of 1-2 years of office experience, preferably in a dental clinic setting
Vocational training in Office Administration, preferred
Medical terminology, a plus
Demonstrate knowledge of safety, infection control & emergency policies and procedures

Skills and Abilities:

Bilingual and Bi-literate Spanish/English preferred
Must be familiar with filing systems and medical terminology
Computer Literate

Job Posting
Top benefits or perks: As a team member at South Central Family Health Center, you'll enjoy competitive
wages and generous benefits:
Benefits: Health care, dental, life insurance
403 (b) Retirement plan
Education Reimbursement
Career development: Entry-level employees have opportunities to work in management, HR or other

areas of the company

Contact/application information:
To apply please visit South Central Family Health Center's website at:

Family-Health-Cent