ON-SITE, NO REMOTE OR HYBRID OPTIONS Our client is an innovative dental service provider that brings high-quality, personalized dental care directly to workplaces, residences, and community settings throughout Southern California and beyond. They are searching for an Office Manager to join their team ASAP.
Salary: $75-85k base salary (flexible/based on experience) + Bonus
Job Summary: Currently we are seeking an Office Manager that has an entrepreneurial mindset, excellent customer service, and most importantly is team player. You will work closely with our dental professionals to ensure efficient and smooth operations within the practice. Must have excellent customer service and organizational skills to oversee the day-to-day operations of our dental practice. Their primary responsibilities include managing administrative tasks, overseeing office staff, and ensuring a smooth patient experience. The role combines administrative skills with customer service and financial management, playing a vital role in the overall success and efficiency of the dental practice.
Job Responsibilities: - Staff Supervision & Training:
- Hire, train, and supervise office personnel, including receptionists, dental assistants, and hygienists.
- Ensure staff members adhere to office protocols and maintain high standards of patient care.
- Patient Scheduling & Coordination:
- Oversee patient appointment scheduling to optimize the dentist's time and minimize wait times.
- Handle patient inquiries and resolve any scheduling conflicts or concerns.
- Billing & Insurance:
- Oversee billing procedures and manage insurance claims, including verification and follow-up.
- Ensure accurate patient billing, including processing payments and providing billing statements.
- Financial Management:
- Manage the practice's budget, including overseeing office supplies, equipment, and other expenses.
- Track revenue and expenditures and assist in implementing financial strategies to improve profitability.
- Compliance & Record Keeping:
- Ensure that the office complies with all local, state, and federal regulations, including HIPAA and OSHA.
- Maintain and organize patient records in a secure, accurate, and confidential manner.
- Customer Service & Patient Relations:
- Foster positive relationships with patients and ensure their satisfaction with the care provided.
- Address any patient complaints or issues promptly to maintain a high standard of service.
- Marketing & Business Development:
- Assist in developing marketing strategies to attract new patients and retain existing ones.
- Manage social media accounts, websites, or advertising campaigns to promote the dental office.
Qualifications: - Education: Bachelors degree or equivalent (preferred)
- Experience: 3-5 years of dental management experience
- Strong organizational, communication, and leadership skills.
- Proficient in dental office software (e.g., Dentrix Ascend) and office management tools.
- Knowledge of dental terminology and procedures is a must.
- Ability to multitask, problem-solve, and maintain a professional demeanor in a fast-paced environment.
- Requires prior experience in dental office management.