Job Title: Delivery Lead (Evening Shift - Agile/Scrum)
Location: Hyderabad, India (Remote)
Work Hours: Evening Shift (Aligning with PST/CST Time Zone)
Employment Type: Full-Time
Job Description:
We are seeking a proactive and experienced Delivery Lead with a strong background in Agile project delivery, business development, client relations, and account management. The ideal candidate will be responsible for managing Agile/Scrum teams working on IT-related projects during evening shifts while also handling client engagement, account growth, and business relationship management. This role requires excellent leadership, coordination, and communication skills to ensure timely delivery, effective team collaboration, and customer satisfaction.
Key Responsibilities:
- Lead and manage Agile/Scrum teams to ensure smooth and timely delivery of IT-related projects.
- Facilitate Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and reviews.
- Monitor team progress using tools like JIRA, and proactively address bottlenecks or delivery roadblocks.
- Act as a key point of contact for client relationships, ensuring consistent communication, expectation management, and client satisfaction.
- Oversee account management by understanding client goals, identifying growth opportunities, and collaborating with internal teams to drive value delivery.
- Work with the business development team to identify new opportunities, support pre-sales efforts, and contribute to proposals and presentations.
- Manage multiple client accounts and Agile teams across different time zones, ensuring alignment on goals, priorities, and deliverables.
- Foster a collaborative, high-performing team culture through open communication and conflict resolution.
- Report team and project performance to senior leadership, highlighting risks, progress, and key metrics.
- Continuously evaluate and improve Agile processes and delivery practices for enhanced productivity and efficiency.
Required Qualifications:
- 5+ years of experience in IT project delivery, Agile team leadership, or client-facing roles.
- Demonstrated experience in business development, client relationship management, and account oversight.
- Proficiency in Agile/Scrum methodologies, with hands-on experience managing distributed or remote teams.
- Strong command of tools like JIRA, Confluence, and other project management platforms.
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to manage multiple priorities, teams, and client accounts under pressure.
- Willingness and flexibility to work during evening shifts.