Deli Clerk

When applying, please be sure to account for at least 10 years of previous employment or all of your most recent employers if under 10 years of work history.

POSITION SUMMARY:

The Deli clerk interacts with customers, vendors and co-workers; is accountable for

maintaining the deli area by stocking items; and providing support for co-workers. The

clerk must be knowledgeable in deli products as well as developing specific customer

orders in a timely and courteous manner. This position requires some evening and weekend availability.

DUTIES AND RESPONSIBILITIES:

Adheres to the co-op's seven guiding principles and mission.

Regular, reliable and consistent attendance.

Cooperate and communicate with all co-op staff members.

Stay informed by reading all internal communications.

Know and follow all Co-op policies and procedures.

Establish appropriate priorities, manage and use time well.

Learn and adapt to new procedures and tasks.

Handle job responsibilities in an accurate, thorough, professional and friendly

manner.

Ability to multi-task and switch tasks mid-stream to help others.

Help to train and support other staff members.

Understands and follows practices and state and federal safety regulations

regarding food safety including: temperature controls, proper heating and

cooling, and practices to avoid cross-contamination.

Prices product and makes price changes in accordance with standard procedures

to reflect cost of goods and margin requirements.

Stocks product according to standards to give a full, pleasing appearance on

shelves and display areas.

Resetting of sections to accommodate new products or to discontinue slower

selling items.

Assists with product ordering from suppliers based on available space, inventory

on hand, customer demands or specials.

Cleans assigned areas to maintain safe and sanitary conditions.

Cleans shelves, bins, and coolers on a regularly scheduled basis.

Customer Service:

Provides customers with a high level of efficient, responsive service.

Suggests alternative products for those not available.

Obtain customers contact information to follow-up any unresolved questions.

Waits on customers at the counter and takes orders.

Ability to project a friendly personality and work as a positive team member.

Outstanding customer service skills and an interest in serving the public.

Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS:

High school diploma or equivalent

KNOWLEDGE/SKILLS/ABILITIES:

Ability to use equipment such as slicers, circular knives, balers, compactor,

conveyor, case opening knives, label guns, and lifting belts

Knowledge of deli operations in a retail store environment

Customer Service experience

ENVIRONMENTAL FACTORS AND PHYSICAL REQUIREMENTS:

While performing the duties of this job, the associate is required to be able to stand, walk, stoop,

kneel, crouch and manipulate (handle, lift, carry, move) up to 60 pounds. Requires good

hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp and visual

acuity to operate equipment. The associate frequently is required to sit, stand, reach, talk and

hear.

Note: To perform this job successfully, an individual must be able to perform each essential job

function satisfactorily with or without reasonable accommodations.

Salary Description

$16.72/hour, based on experience