Datacenter Technician

Franklin, New Jersey

TGS International Group
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Data Centre Engineer

Location: Franklin, New Jersey, USA

Employment Type: Permanent

Salary: $65,000 - $75,000


About the Role


We are hiring Connectivity & Hardware Support Engineers to join our clients team team, providing support for cabling infrastructure and network hardware at client sites.


Responsibilities include


  • Network and desktop equipment setup and support
  • Patching, circuit provisioning, and break-fix services
  • Rack and stack of servers and data center equipment
  • Ensuring full connectivity and documentation
  • This is a site-based role reporting to the Service Delivery Manager.

Work Schedule


  • Monday to Friday on a rotating shift: 07:00 - 16:00 or 14:00 - 23:00
  • Participation in out-of-hours and on-call work, including evenings and weekends
  • Travel to multiple client sites within the region

Key Responsibilities


  • Monitor and manage tickets, ensuring SLA compliance
  • Audit and document cabling and desktop setups
  • Perform patching, disconnect/reconnect, and data wiping
  • Test and troubleshoot copper and fiber infrastructure
  • Terminate and install copper/fiber voice and data cabling
  • Build, rack, and stack server/network equipment
  • Replace network hardware components as required
  • Maintain inventory and update stock records
  • Conduct site surveys and maintain accurate documentation

Required Skills and Experience


  • Background in voice and data cabling environments
  • Experience with Moves, Adds, and Changes (MAC) work
  • Practical experience with fiber and copper installations
  • Familiarity with rack and stack of server hardware
  • Proficient in using modern cabling test tools
  • Understanding of LAN/WAN and network hardware
  • Knowledge of ServiceNow or similar systems

Benefits


  • Health, dental, and vision insurance
  • 401(k) plan with company support
  • Annual paid time off
  • Flexible work options
  • Employee Assistance Programs
  • Ongoing training and professional development
  • Inclusive hiring practices and disability support
  • Diversity programs for women and veterans

Date Posted: 04 June 2025
Job Expired - Click here to search for similar jobs