Data Centre Engineer
Location: Franklin, New Jersey, USA
Employment Type: Permanent
Salary: $65,000 - $75,000
About the Role
We are hiring Connectivity & Hardware Support Engineers to join our clients team team, providing support for cabling infrastructure and network hardware at client sites.
Responsibilities include
- Network and desktop equipment setup and support
- Patching, circuit provisioning, and break-fix services
- Rack and stack of servers and data center equipment
- Ensuring full connectivity and documentation
- This is a site-based role reporting to the Service Delivery Manager.
Work Schedule
- Monday to Friday on a rotating shift: 07:00 - 16:00 or 14:00 - 23:00
- Participation in out-of-hours and on-call work, including evenings and weekends
- Travel to multiple client sites within the region
Key Responsibilities
- Monitor and manage tickets, ensuring SLA compliance
- Audit and document cabling and desktop setups
- Perform patching, disconnect/reconnect, and data wiping
- Test and troubleshoot copper and fiber infrastructure
- Terminate and install copper/fiber voice and data cabling
- Build, rack, and stack server/network equipment
- Replace network hardware components as required
- Maintain inventory and update stock records
- Conduct site surveys and maintain accurate documentation
Required Skills and Experience
- Background in voice and data cabling environments
- Experience with Moves, Adds, and Changes (MAC) work
- Practical experience with fiber and copper installations
- Familiarity with rack and stack of server hardware
- Proficient in using modern cabling test tools
- Understanding of LAN/WAN and network hardware
- Knowledge of ServiceNow or similar systems
Benefits
- Health, dental, and vision insurance
- 401(k) plan with company support
- Annual paid time off
- Flexible work options
- Employee Assistance Programs
- Ongoing training and professional development
- Inclusive hiring practices and disability support
- Diversity programs for women and veterans