Reporting to the Director of Communications and Strategic Engagement, the Database Coordinator ensures MCBC's donor, event, and communications data are accurate, accessible, and actionable. This role supports fundraising, outreach, events, and advocacy programs by maintaining clean data, generating regular reports, and supporting the organization's transition between CRM systems. It plays a key support role in helping the team work efficiently and make data-informed decisions.
Key Responsibilities:
- Maintain and update CRM records (e.g., donor, event, volunteer data, civic actions)
- Process donations and acknowledgments
- Track all donations and other sources of revenue for the bookkeeper
- Set up and support event registration, tracking, and data reporting
- Assist with email segmentation and audience targeting
- Ensure data integrity and compliance with privacy standards
- Provide staff with data insights and list pulls as needed
- Assist with data migration from Salesforce to a new CRM system
- Assist the advocacy team in tracking actions
Qualifications:
- 3+ years of experience with CRM or database systems, including Salesforce and data migration processes
- Required: experience working with a nonprofit-specific CRM system (e.g., NeonCRM, EveryAction (Bonterra), Bloomerang)
- Strong attention to detail and advanced data hygiene practices
- Ability to work independently and handle sensitive data with discretion
- Comfort with generating segmented lists, reports, and exports for communications and fundraising