Data and System Analyst - First Century Bank Are you ready to dive into the world of data and technology? At First Century Bank in Commerce, GA, your analytical skills will not only thrive but also drive innovation that impacts our customer-centric approach. Imagine crafting cutting-edge data solutions and being part of a culture that celebrates creativity and forward-thinking strategies. Every day will be an exciting challenge as you collaborate with dynamic teams to optimize our systems and enhance customer experience.
Hello, we're First Century Bank First Century Bank serves its local communities, but it focuses on providing Fintech services to niche markets. More than just a bank, First Century Bank is a part of this community. Our mission is to create a banking environment that will constantly deliver quality personal service to our customers.
Make a difference as a Data & System Analyst As a Full-Time Data & System Analyst at First Century Bank, you will play a pivotal role in ensuring our operational efficiency by verifying data integrity, setups, and key performance indicators (KPIs). Your expertise will be crucial in troubleshooting and enhancing our banking platform's performance, contributing to a seamless customer experience. You will support the implementation of system enhancements aimed at improving efficiency and accuracy, while also developing and maintaining vital workflows and process documentation.
Additionally, you will manage comprehensive system change logs, ensuring that all modifications are tracked accurately. This position not only promises a rewarding challenge but also allows you to innovate within a fun and flexible environment.
- Verify data integrity, setups, and KPIs to maintain operational efficiency.
- Troubleshoot and improve banking platform performance.
- Support and implement system enhancements for efficiency and accuracy.
- Develop and maintain workflows, process documentation, and system change logs.
- Provide data insights and recommendations to support projects and process improvements.
- Manage IT scripting plans, verification, and implementation tracking.
- Test and verify IT script implementations and system enhancements.
- Manage and approve BW (Business Workflow) development tickets and programming requests.
- Monitor origination limits and ensure compliance with regulatory and internal policies.
- Ensure accurate and compliant customer portal configurations.
- Set up and manage user permissions in banking portals.
- Serve as escalation support for system and data-related issues.
- Prepare for audits, risk assessments, and support BSA (Bank Secrecy Act) compliance.
- Manage customer and HOA setups, limits, routing, and rules in banking platforms.
- Oversee dashboards, scheduled reports, and ad hoc research for business decisions.
- Provide support for client VLB requests and escalations.
- Document procedures and train internal teams and customers on banking portals and processes.
QUALIFICATIONS: A bachelor's degree in Computer Science, Business Administration, statistics, Information Technology or a related field, along with 3-5 years of experience in data analysis, product management, or business systems analysis. Advanced proficiency in Excel, including pivot tables, V-Lookups and data manipulation are essential to the position. Strong critical thinking and problem-solving abilities are essential, as well as an understanding of the product development process. Preferred qualifications include experience with SQL, Power BI, and workflow automation tools. Additionally, the ability to collaborate with cross-functional teams and effectively communicate with stakeholders is crucial for success in this role. Ability to be in office at least 2 days per week, local candidates are preferred.
First Century Bank is an equal opportunity employer. It is the Company's policy to provide equal employment opportunity to all qualified persons without regard to race, color, sex, gender or gender identification, religious creed or religious beliefs, age, national origin, physical or mental disability, pregnancy, military or veteran's status, marital status, sexual orientation, or any other category protected by state or federal law.