Data Program Coordinator

Youth On Their Own (YOTO) supports the high school graduation and continued success of youth experiencing homelessness. We strive to eliminate barriers to education and empower Pima County's housing insecure youth to stay in school. For over 40 years, we have supported this unique demographic by providing financial assistance, basic human needs, guidance, and more. We also assist our graduates in their pursuit of higher education, workplace readiness, and other opportunities for self-sufficiency. Learn more at .

OVERVIEW

The Data Program Coordinator works in collaboration with YOTO's Data and Systems Team to ensure accurate and timely evaluation of program data and processing of youth payments. The role works as part of a team responsible for data exports, analyzes, and presenting program data for the use of development/fundraising, program, and other organization teams. Additionally, the Data Program Coordinator is responsible for the coordination, processing, distribution, tracking and documentation of academic and financial payments to YOTO youth. This role is critical in coordinating and tracking of information from multiple sources. Strong candidates will have experience in program evaluation, strong organization skills, and be committed to ensuring timely completion of duties. This position will collaborate closely with the Data and Systems Team in the management and reporting of the client database, including data related to youth information and program outcomes. Additionally, one of this position's responsibilities will be covering staffing in the Mini Mall youth center as needed.

ESSENTIAL DUTIES

I. Program Reporting and Evaluation (30%)

• Gather, compile and analyze data from youth, liaisons, and staff for purposes of

ongoing evaluation of the program effectiveness, compliance with strategic plan, and accuracy of reporting for grants and public distribution. This includes both quantitative and qualitative (which may include conducting focus groups and other methods of collecting feedback).

• Work with Data and Systems Team to assess program targets/outputs/outcomes, analyze trends, and identify opportunities for improvement.

• Provide data in the preparation of special analyses and reports to stakeholders (program outcome tracking, evaluation projects, board of directors, department leaders, managers, staff, etc.).

• Update the annual community report and submit to the Development Department.

• Work with the Grants Manager to provide grantor data requests and outcome reporting.

• Export raw data to generate reports, presentations, and excel files.

II. Youth Payments & Delivery (40%)

• Provide reporting for finance to ensure accurate tracking of YOTO services, including special financial assistance requests (Uber/taxi ride disbursement, etc.) and ensure the YOTO Portal reflect accurate tracking and status (it has been entered and status marked correctly, such as "delivered" etc.).

• Coordinates the administrative process for the financial assistance payments to YOTO youth (accurate tracking of digital & check payments, submits payment requests, coordinates prepaid card receipt and delivery, etc.). This includes, exporting and retrieving data to generate reports and spreadsheets.

• Enters data into the student database including service requests, stipend payments, and other student-related information.

• Maintains accurate records of all financial assistance requests. This includes scanning, uploading and saving electronic documentation. Works with the finance team to acquire documents needed for annual audit.

• Communicates with school YOTO Liaisons to obtain attendance records and timely submission of required documents.

• Processes attendance records to determine amount of time youth were present in school and stipend amounts earned.

• Supports Caring Courier Program by packaging financial requests and other requests on a weekly basis during the school year.

• Supports Data & Systems Team with other duties as needed like printing youth's YOTO ID Cards.

III. Mini Mall (25%)

• Supports the Mini-Mall (youth pantry and drop-in center) by staffing and assisting youth and guests with services or information about the program when needed (covering lunches, absences, etc.).

• Create a safe and welcoming space for all youth and community members by implementing trauma- informed practices, being at all-times LGBTQ+ inclusive, being culturally aware, and acknowledging the diverse experiences of those in the Mini-Mall.

• Assist YOTO youth with Mini Mall service requests and communicate basic program
requirements for enrollment, guidance, community resources, and connect youth with their Program Coordinator for more complex service needs.

• Respond to general questions from youth, YOTO liaisons, community members, and donors in person, through phone calls, and online questions through Crisp Chat.

IV. YOTO Staff Participation (5%)

• Attend bi-weekly staff meetings, trainings and periodic retreats.

• Attend regular program department meetings.

• Complete other projects to support the Program team as assigned.

REQUIRED QUALIFICATIONS

• Bachelor's degree in relevant field, or equivalent work/lived experience.

• Minimum of 2 years of experience using Microsoft Outlook, and Microsoft Excel. Able to export/import spreadsheets, clean up data, and track records across multiple spreadsheets. Experience with Microsoft Forms preferred.

• Experience in data analysis, creating data reports, and visualizing data outcomes.

• High level of attention to detail, accuracy, and commitment to quality.

• Ability to work with and maintain confidential files, records, and correspondence with understanding of timely and accurate maintenance of program data and statistics as necessary. Ability to work cooperatively and professionally with others.

• Strong writing skills, ability to send professional correspondence with numerous constituents.

• Ability to comply with all YOTO policies and procedures.

• Compassion and understanding of youth experiencing homelessness. Ability to perform duties with a trauma-informed care approach. Ability to communicate calmly and supportively with youth using non-judgmental language.

• Ability to pass a background check with no felony convictions connected to theft or embezzlement or any conviction related to child abuse or misconduct.

• Ability to receive Fingerprint Clearance Card.

PREFERRED QUALIFICATIONS

• Bilingual English/Spanish speaker preferred but not required.

• People with lived experience in youth homelessness are encouraged to apply.

WORKING CONDITIONS

• This position requires prolonged periods of computer use / screen time and intermittent physical activity including bending and reaching.

• 100% of work will be done on-site at the YOTO office.

• Hours for this position are 9:00a-5:00p Monday - Friday.

THE INTENT OF THIS JOB DESCRIPTION IS TO PROVIDE A REPRESENTATIVE SUMMARY OF THE ESSENTIAL DUTIES PERFORMED BY THIS POSITION. EMPLOYEES MAY BE ASKED TO PERFORM OTHER JOB-RELATED TASKS OTHER THAN THOSE SPECIFICALLY PRESENTED IN THEIR JOB DESCRIPTION. YOUTH ON THEIR OWN RESERVES THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME.

COMPENSATION AND BENEFITS

• New hires for this position start at a salary of $40,000. Competitive benefits include:

• 401k with up to 4% company match

• Health, Dental, and Vision insurance - YOTO pays 100% of premiums

• Life insurance - YOTO pays 100% of premiums

• Short term disability insurance - YOTO pays 100% of premiums

• Thirteen paid holidays annually

• Accrued paid vacation time

• Unlimited paid sick time

• Cell phone reimbursement ($30/month)

• Free mental health services

• Professional development funds and tuition reimbursement

HOW TO APPLY

Qualified candidates are encouraged to apply immediately. The position will remain posted until filled. To apply, please submit a letter of interest (cover letter) and a resume via the job posting (please do not email staff directly).

Youth On Their Own is committed to inclusion, diversity, equity, and access. We are proud to be an equal opportunity employer. We recruit, employ, train, compensate, and promote employees regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We value lived experience and encourage applications from individuals with lived experiences of housing or food insecurity.