Data Entry Customer Service - Join Our Dynamic Team at Ideaboxpro. At Ideaboxpro, where innovation and creativity are at the heart of everything we do, we're looking for a friendly and motivated Warehouse Worker to join our team in our San Antonio, TX office. As a leading company in the industry, we are committed to providing cutting-edge solutions and fostering an environment where your ideas can flourish.
Job Type: Full-time, On-site (This is a
presential role in our San Antonio office)
Salary: $19 to $26 per hour
Job Description: We are seeking a detail-oriented and motivated individual to join our team as a Data Entry Customer Service representative. In this role, you will be responsible for accurately entering data into our systems while providing exceptional customer service. You will act as a vital point of contact for clients and customers, addressing inquiries, resolving issues, and ensuring their experience is seamless and satisfactory.
Responsibilities: - Accurately enter and update customer data into the database and systems.
- Assist customers with inquiries via phone, email, or chat in a timely manner.
- Resolve customer issues by identifying the root cause and providing appropriate solutions.
- Maintain and organize files, records, and documentation related to customer interactions.
- Collaborate with team members to improve data accuracy and customer service processes.
- Monitor data entry processes to ensure compliance with company policies and standards.
Qualities We're Looking For: - High school diploma or equivalent; additional certification in data entry or customer service is a plus.
- Proven experience in data entry and customer service roles.
- Strong attention to detail and ability to maintain accuracy in data entry tasks.
- Excellent verbal and written communication skills.
- Proficiency in using data entry software, MS Office Suite, and CRM systems.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Strong problem-solving skills and a customer-focused mindset.
Benefits: - Competitive hourly wage
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional growth and development
- A supportive and collaborative work environment
If you're passionate about customer service and eager to be part of a forward-thinking team, Ideaboxpro is the perfect place for you. Apply today and take the next step in your career.