Data Entry Customer Service

Data Entry Customer Service

Department: Mark Rink

Employment Type: Full Time

Location: Detroit, MI

Compensation: $17.00 - $22.00 / hour

Description

Job Title: Data Entry Customer Service

Location: Detroit, MI
Job Type: Full-time

Key Responsibilities

• Accurately input and maintain customer data in the system.
• Respond to customer inquiries via phone, email, and chat.
• Process customer orders and returns in a timely manner.
• Assist customers with troubleshooting issues and provide solutions.
• Maintain confidentiality and security of customer information.
• Generate and maintain reports related to customer service metrics.

Skills, Knowledge and Expertise

• Proven experience in data entry or a related field.
• Strong attention to detail and accuracy.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and data entry software.
• Ability to multitask and manage time effectively.
• Strong problem-solving skills and customer-oriented mindset.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional development and advancement