Job Title:Data Entry Customer Service
Location: Dallas, TX
Job Type: Full-Time
Department: Customer Service
Job Overview: We are seeking a detail-oriented and motivated Data Entry Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing exceptional customer service while managing data entry tasks that are critical to our operations. You will serve as a vital link between our customers and our internal database systems, ensuring accuracy and efficiency in data input.
Key Responsibilities: - Accurately enter customer information and transactions into databases.
- Respond to customer inquiries via phone, email, or chat in a timely manner.
- Assist customers with order processing and track shipments.
- Ensure data integrity and accuracy during data entry tasks.
- Collaborate with team members to resolve customer issues effectively.
- Generate reports and maintain records of customer interactions.
Qualifications: - High school diploma or equivalent; associate's degree preferred.
- Proven experience in data entry and customer service roles.
- Exceptional attention to detail and accuracy in data management.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Ability to multitask and manage time effectively in a fast-paced environment.