Job Description
Job Description: We are seeking a diligent and detail-oriented Data Entry Customer Service professional to join our team. In this role, you will be responsible for managing customer inquiries, inputting and updating data into our systems, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to handle multiple tasks efficiently.
Responsibilities: - Provide excellent customer service by answering inquiries via phone, email, and other communication channels
- Accurately input and update data into the company's database
- Maintain accurate records of customer interactions and transactions
- Assist customers with troubleshooting and resolving basic service-related issues
- Process orders, forms, and applications as needed
- Communicate effectively with internal teams to ensure customer needs are met
- Follow up with customers to ensure their issues or requests are resolved in a timely manner
- Perform general office duties such as filing and organizing customer documentation
Qualifications: Qualifications
Skills & Qualifications: - Proven experience in data entry and customer service roles
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work well independently and in a team environment
- High school diploma or equivalent required; additional certifications or training in customer service or data entry preferred
Additional Information
Benefits: - Competitive salary
- Opportunities for career growth and advancement
- Health and wellness benefits
- Paid time off and holidays
- Positive and supportive work environment