Contract type: Fixed Term,Full Time,Part Time
Reference: DDQAI
Contract details: Fixed Term until May 2027 - Minimum 14 hours per week
Interview date: 4th & 5th June 2025
Data & Digital Quality Assurance Lead Corporate Resources and Business Improvement
The Corporate Resources and Business Improvement directorateis led by Executive Director, Dianne Tranmer. It's responsible for:People Function, Business Improvement, Facilities Management, Digital Experience Unit, Technology Group, Information Governance, Executive Support Team, and leadership of all our shared services across the GLA Group.
About the role
The post holder will be responsible for:
- Planning, conducting reviews and assessments of the GLA's data, information and digital domains.
- Evaluating and reviewing compliance in alignment with both external and GLA's policies and standards
- Preparing detailed risk assessments; reporting findings and producing recommendations.
- Giving expert advisory and oversight guidance, supporting assurance activities.
- Building stakeholder and collaboration within the organisation as well as with partners and suppliers.
- Demonstrating leadership by assessing relevant risks and making informed recommendations for enhancing operational efficiency.
What your day will look like
- Meet regularly with digital data and city intelligence teams, assess and review strategy, plans for transition on any new shared services or operational work.
- Work collaboratively with information governance team, information assurance teams and attend theKnowledge and Information and Assurance Group meetings.
- Work closely with the Head of Business Improvement, Director of Digital and AD IT Operations and Shared Services
Skills, knowledge and experience
To be considered for the role you must meet the following essential criteria:
- Exceptional leadership and team management skills
- Operates under the broad direction of the Executive Director, fully accountable for meeting objectives, including planning, execution, and evaluation within time, cost, and quality targets.
- Influences internal and external stakeholders, including customers, suppliers, and peers.
- Leads collaboration efforts across teams and ensures users' needs are consistently met.
- Manages a wide range of complex technical and professional activities, applying fundamental principles in diverse and often unpredictable contexts.
- Engages with SME's to address complex issues effectively.
- Demonstrates strong leadership in operational management and risk evaluation.
- Advises on standards, tools, and processes, ensuring the effective application of best practices.
- Communicates complex ideas clearly to varied audiences, using oral, written, and presentation skills.
- Proactively identifies and manages learning and development opportunities for self and team members.
Additional Expertise
- Comprehensive understanding of recognised industry bodies of knowledge and their application to the GLA's context.
- Knowledge of business operations, suppliers, partners, and industry trends.
- Ability to evaluate the organisational impact of new technologies and digital services.
- Demonstrates innovative thinking and design practices to deliver value-driven solutions.
If you would like to apply for the role you'll need to submit:
a Word statement (1,500 words) outlining how you meet the following competencies (please refer to Job description for full detail for each)
- Communicating and Influencing is presenting the information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us;
- Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action
- Decision Making is forming sound, evidence-based judgements, making choices, assessing risks to delivery and taking accountability for results
Once you have applied, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is 4th - 5th June 2025.
Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.
Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview.
Additional information
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.
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