Data Center Technician

Day-to-Day

• Remove network cables as part of a datacenter decommission
• Run/Label/Stage Power & Networking cables
• DBD removal only (does not perform any scanning)
• Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads
• Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads
• Physical audits of datacenter assets
• Prepares, stages, sets up, and performs startups and shutdowns (e.g. racks hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and e-mails
• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components
• Decommissions hardware for simple changes and refreshes (e.g. memory upgrades, OS rebuilds) following standard procedures with minimal guidance
• Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads

Must-haves

• 1+ year experience supporting IT equipment or related technology
• Basic knowledge of computer hardware, servers, and components
• Basic understanding of Microsoft Office applications (Outlook, Excel, Word)
• High school diploma, GED or equivalent
• Previous datacenter experience highly preferred