Data Center Engineer

The role will involve support of highly critical production environment and will be engaged in ensuring uninterrupted Data Center services.

Main Responsibilities:

• Responsible for managing all aspects of Data Center activities.

• Manage the utilization of Data Center including space, power, and cooling infrastructure to ensure the Normal Operations of all Managed Compute Devices

• Rack and Stack the Servers / Network / Storage devices in the Datacenter.

• Ethernet/Fiber Cable Swapping or checking the Cable connectivity.

• Unpack and inspect the equipment for physical damages before installation and make necessary arrangements for return for damage equipment.

• Manage all Data Center Cabling and perform all Cabling in accordance with industry standard best practices.

• Manage the utilization of environmental equipment (including Data Center UPS, power systems and backup generators), perform all systems preventive maintenance.

• Perform Data Center space, power and cooling Capacity planning and forecasting.

• Responsible for the physical security of all Data Center facility and equipment

• Maintain contact details of all stakeholders of Data Center and establish a method of communication to maintain uninterrupted services.

• Monitoring of Data Center and enable access to authorized personnel into the Data Center

• Provides Remote hands support to Infrastructure teams (Servers / Networks / Storage etc.)

• Checking power status, LEDs to identify any alarms.

• Shipping / receiving any part/hardware.

• Racking / de-racking equipment or Decommissioning of any hardware.

• Configuring Network Card, KVM or DRAC / RIB /ILO

• Hardware Trouble shooting, upgrades or replacements.

• Insert Storage or backup media on Physical Server/Devices

• Monitor all the facilities (Building Management Systems, UPS, Generator, Batteries, Access control, Fire

• Keeping documentation up to date which includes Rack Elevation Diagram, SOPs, WI and KBAs

• Should have work experience with ServiceNow to handle Incident, Problem and Change management.

• Experience with Tape Library management and understanding of Backup systems

Desired Skills and Experience:

• Experienced in maintaining large scale Enterprise Data Center environment.

• In-depth understanding of current technologies

• Experience of working within a Service environment and technical teams of IT experts

• Experience of working on ITIL ticketing systems (Service Now), understand ITIL framework.

• Experience in representation in Change Advisory Board (CAB) meetings

• Experience of being able to highlight issues and solutions.

• Strong verbal/written communication skills

• Exposure to disaster and recovery practices

• Self-motivated. Ability to learn new technologies on own.

• Strong technical aptitude and ability to research and solve complex issues independently.

• bility to work as part of a team.

• bility to participate and contribute during crisis times, assist team members/leads, as needed.

• Show adaptability and flexibility in work to suit business requirements. Be flexible with respect to work requirements and timings of shifts based on business requirements.

• Demonstrate ownership and responsibility in all assignments Build and nurture positive working relationship with customers with the intention to exceed their Expectations.