Data Analyst

Salary: $53,164.00 - $93,038.00 Annually
Location : Statewide, NC
Job Type: Permanent Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 25-02315 DCFW
Department: Dept of Health and Human Services
Division: Child and Family Well Being
Opening Date: 03/31/2025
Closing Date: 4/21/2025 5:00 PM Eastern
Job Class Title: Human Services Program Consultant II
Position Number:
Salary Grade: NC15

Description of Work
This Position is Predominantly Office Based with Some Travel In and Out of State

The primary purpose of this position is to plan, develop, implement, monitor, and evaluate activities associated with assigned functional area(s) to support the role of the EI Section as the state lead agency for IDEA Part C. This position is also responsible for providing technical assistance to local programs to ensure compliance and effective performance. The position works with CDSAs to collect and analyze program data and interpret data reports for use by local management teams. Examine service delivery data and trends. Present monitoring findings and reports to EI Section and to the management of the CDSAs to plan for effective administrative and program objectives and strategies. Analyze data to inform program improvement and decision making. Review and analyze program data to determine reliability of data and identify areas of non-compliance for management use. Use analyses provided by current data sources, including using the state's database to evaluate program outcomes. Assist CDSA directors in interpreting local program data and identifying needs, objectives, and strategies for future operations as related to compliance and quality programs. Prepare written reports to assigned CDSAs to reflect the State's findings based upon corrective action plans for CDSA management and assist with addressing systemic issues by providing focused technical assistance and assuring strategies to move CDSAs to the expected outcome. Other duties as assigned.

About the NC Division of Child and Family Well-Being:
The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina's children growing up safe, healthy, and thriving in nurturing and resilient families and communities.

About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits: .

For more information about DHHS:

Knowledge, Skills and Abilities / Competencies

Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:
•  Working knowledge of program evaluation principles, techniques, and practices and their application to the functional areas to which assigned.
•  Experienced in using data management and reporting systems in support of the functional areas to which assigned.
•  Proven experience with data analysis and interpretation directly relating to the impact of the program, services to children and families, as well as El system goals.
•  Demonstrated experience presenting information verbally and in written form to professional and community groups.
•  Experienced in leading assigned projects or activities and recommending new or improved program or system changes for management approval. Management Preferences:
•  Experience with Part C El program.
•  Understanding of principles of data governance and applicable data privacy laws such as FERPA and HIPAA.
•  Providing training and technical assistance to a diverse population, including management, supervisors, staff, community partners, and service providers.
•  Experience with at least one of the following:
•  Experience using statistical software (SPSS, SAS, R, etc.)
•  Experience using dashboard software (Tableau, Power BI, etc.)
•  Experience with survey methods and survey products (Qualtrics, Survey Monkey, etc.) Physical Requirements:
•  Predominantly office based with some travel in and out of state. Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

Master's degree in a discipline relative to the program from an appropriately accredited institution and three years of related experience;
OR
Bachelor's degree in a discipline relative to the program area from an appropriately accredited institution and five years of related experience;
OR
An equivalent combination of education and experience.
Supplemental and Contact Information
DHHS CONTACT INFORMATION

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
•  Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
•  Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
•  If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
•  Applicants maybe subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".

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