Working within the Department of Quality and Data Analytics, the Data Analyst
The position reports to the Director of Quality & Information and assists the Director in Establishing and maintaining the quality assurance and improvement practices associated with all department systems to ensure usability, resolutions to issues, effective implementation, and positive user experience as well as maintaining a high level of data integrity within the system.
Population Health Analysis and Data Integrity
- Regularly executes data integrity audits on population health data sources, identifying and correcting for missing data, outliers, etc. within EHR and other reporting databases.
- Utilizes advanced knowledge of Excel, SQL, PowerBI, and QlikSense to facilitate comprehensive and accurate data analysis.
- Supports the department in population health data sharing initiatives with external entities such as IPA, RHIO, SAMSHA, and evaluators.
- Collaborates with management and other data analysis staff to develop and implement population health improvement initiatives based on data insights.
- Works closely with program directors within various health sectors such as Outpatient, Residential, CCBHC, etc., to identify potential areas for improvement in population health trends.
- Facilitates distribution, collection, and analysis of survey (clients, staff, referral sources, etc.) in relation to population health improvement initiatives.
- Regularly reviews key performance indicators (KPIs), external reporting (ex. CCBHC, SOR, IPA, etc.), and system reports for accuracy and data integrity in relation to population health.
- Supports the department in the provision of data related to marketing, grants, and other initiatives that require insights from population health data.
- Actively participates in the continuous quality improvement program by identifying and analyzing data to pinpoint areas for improvement in population health, recommending changes based on data analysis as appropriate.
- Takes on additional job functions as requested by supervisor.
Standard Criteria:
- Interacting with staff, clients, students and visitors in a courteous, professional and respectful manner that is consistent with the agency's mission and values.
- Producing accurate, neat and thorough work.
- Prioritizing and planning work time efficiently; effectively managing competing demands and dealing with changes, delays and unexpected events.
- Understanding and consistently complying with agency policy and procedures (including time and attendance, dress code, etc ).
- Supporting a positive work atmosphere by behaving and communicating in a manner that allows the employee to get along with clients, students, coworkers and supervisors.
- Communicating (in writing as well as orally) clearly and concisely
- Illustrating flexibility and adaptability in role and function when circumstances warrant; (demonstrates openness to assist in needed responsibilities in evolving situations).
- Maintaining appropriate boundaries, ethics and professionalism; complying with agency, OASAS and other professional code(s) of ethics; seeking supervision when challenges arise.
Qualifications
- Bachelor's degree in public health, Data Science, Statistics, or a related field.
- Proficiency in Excel, SQL, PowerBI, and/or QlikSense.
- Knowledge of population health, healthcare databases, and EHR systems.
- Strong analytical and problem-solving skills.
- Ability to work effectively in collaboration with diverse groups of people.
- Personal drive, action-oriented, quick learner.
- Ability to thrive in a busy, fast-paced team environment as well as work independently.
- Excellent communication and presentation skills, able to explain complex data in a clear and concise manner.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Outreach is an equal opportunity employer. The agency does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation. Diversity is celebrated as a strength at Outreach.
Outreach seeks a diverse pool of candidates and will offer a competitive salary. Adding to our outstanding benefits, some members of Outreach's clinical and professional staff may be eligible for student loan forgiveness and repayment plans for persons working in public service, education, and health care, including the federal Public Service Loan Forgiveness (PSLF) Program, Income-Driven Repayment (IDR) Plan, or the New York State Licensed Social Worker Loan Forgiveness (LSWLF) Program. Outreach's NYC outpatient programs are also approved for the National Health Service Corps (NHSC) Substance Use Disorder Loan Repayment program, for eligible clinicians.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must have ability to travel among assigned sites as needed. There may be long periods of standing, sitting, and computer usage.