Cybersecurity Operations Servicenow Program Manager

Cybersecurity Operations ServiceNow Program Manager - Senior Vice President (C14)

About the Company

Renowned commercial investment banking company with an international reach

Industry
Financial Services

Type
Public Company

Founded
1812

Employees
10,001+

Categories

• Wealth Management
• Credit Cards
• Banking
• Financial Services
• Banking & Mortgages
• Consulting & Professional Services
• Brokerage
• Business
• Common Purpose
• Finance
• Financial Ingenuity
• Financial Responsibility
• Global Bank
• Investing
• Investment Banking
• Responsible Finance
• Global Banking
• Global Finance
• Investment Bank
• Insurance
• Asset Management
• Investment Management
• Financial Transactions
• International Trade
• Capital Management
• Assistance Services
• Risk Analysis
• Home Ownership
• Lending Services
• Financial Trading
• Foreign Trade
• Mobile Communication
• Blockchain
• Regulatory Affairs
• Sustainability
• Corporate Citizenship
• Credit

Specialties

• banking
• commercial banking
• investment banking
• wealth management
• credit cards
• capital markets
• equity and fixed income research
• consumer lending
• cash management
• and transaction services

Business Classifications

• B2B
• B2C

About the Role

The Company is seeking a Senior Vice President - Cybersecurity Operations ServiceNow Program Manager to lead strategic initiatives and continuous improvements within the ServiceNow applications used in the cybersecurity operations. The successful candidate will be responsible for managing deployed ServiceNow SecOps products, ensuring the prioritization of enhancements and bug fixes, and coordinating with other stakeholders to address defects. This role requires a seasoned professional with a minimum of 8 years' experience in product management and development within ServiceNow, and at least 4 years in cybersecurity, particularly in the domains of cyber operations and vulnerability management. The candidate should have a strong background in ServiceNow SIR, VR, MSIM, and GRC modules, and hold relevant ServiceNow certifications. Experience in managing agile backlogs, expert-level knowledge of agile methodologies, and a proven track record of managing consulting engagements are essential. The ideal candidate will have a Bachelor's degree in a related field, with a Master's degree preferred, and a demonstrated ability to work in a highly regulated industry. Key responsibilities include managing the strategic roadmap for ServiceNow, overseeing large implementations, and designing and executing workflows within the platform. The role also involves championing ServiceNow capabilities to executive leadership, supporting consensus-building for transformative projects, and implementing a robust governance function for application and platform-level changes. Strong interpersonal and communication skills are a must, as is the ability to manage multiple tasks and dynamic priorities. The candidate should be a problem solver with a diverse range of experience in driving change-leadership activities and be adept at structuring less defined requirements into measurable tasks.

Hiring Manager Title
CSO SSR Group Manager

Travel Percent
Less than 10%

Functions

• Information Technology
• Operations