Job title : Cybersecurity Incident Response Manager Location: New York, NY (hybrid) Duration : 12+ months NOTE-Hybrid: 3 days per week in office at 80 Maiden Lane, 17 th Floor, New York, NY /2 days remote Normal Business Hours, Monday through Friday (not including a mandatory unpaid meal break after 6 hours of work), 35 work hours per week. If the consultant works more than 35 hours per week, the consultant must request overtime in the Agency's timekeeping system and the project manager must approve those hours worked above the weekly maximum.
Responsibilities: - Our client are updating their Incident Response Plans - Annually
- Our client have an updated Cyber Incident Escalation Path - Biannual)
- Our client are updating their IT and Cyber related services that it consumes (agency, OTI, or third part vendor) - Annually
Agency Scheduling and Engagements - Our client responders are scheduled for Cyber Crisis Simulation Training - Annually
- Our client responders are scheduled for Incident Response Refresher Training Annually
- Our client are scheduled for Asset Validation and Enrichment - Annually
- Our client are scheduled for the Public Facing Web Application Assessment Ongoing (OOM32 - 45 Mayoral Agencies)
- Ensure net new agencies are scheduled to be onboarded into the program and are provided with any relevant documents or templates.
- Ensure custom presentations are developed based on agencies engaged.
- Ensure all follow - up meetings with agencies are scheduled in a timely basis.
- Ensure meeting minutes are captured for all formal meetings with an agency.
- Ensure agencies not responding to request from the Readiness team are escalated to Cyber Operations and or Audit & Compliance for further action.
- Maintain robust communication channels between the Log Onboarding and Operations teams.
- Ensure Salesforce is updated with the status of all workstreams.
Required Skills: - At least 8 years of Cybersecurity experience, including knowledge and experience in cybersecurity practices, primarily incident response, and familiarity with security frameworks and best practices.
- Strong project management skills: Ability to effectively plan, organize, and execute projects, ensuring timely delivery of objectives and milestones.
- Excellent communication skills: Clear and concise verbal and written communication abilities, with the capacity to convey information to various stakeholders and foster productive relationships.
- Attention to detail: A meticulous approach to work, ensuring accuracy in project documentation, meeting minutes, and client communication.
- Problem-solving abilities: Resourceful and proactive in identifying and addressing challenges that may arise during program implementation. Ability to think critically and propose effective solutions.
- Stakeholder management: Experience in effectively managing relationships with clients, team members, and other stakeholders to achieve program goals.
- Proficiency in Salesforce or similar CRM systems: Experience working with Salesforce or other customer relationship management platforms to maintain project status and generate reports.
- Analytical skills: Ability to analyze program data, identify trends, and provide insights to support decision-making and drive program improvement.
- Procedure development and documentation: Experience in developing and documenting procedures, ensuring clarity, compliance, and ease of implementation.
- Adaptability and flexibility: Ability to adapt to changing program requirements and navigate through ambiguity while maintaining focus and composure.