JOB DESCRIPTION
Position requires fully on-site reporting. • Provide support for all corporate and enclave firewalls, application delivery controllers, RADIUS, RSA.
• Develop and implement firewall changes for supported networks
• Evaluate requested changes for possible Cyber-Security Threats
• Provide 3rd level support to troubleshoot networking issues.
• Interact with support-customers to resolve issues and provide solutions as required.
• Provide off-hour support as operational needs dictate. The candidate must be available for rotating weekly on-call shifts (24 hour on-call support) with other members in the group.
• Lead and / or manage projects of various priorities in a fast-paced environment.
• Provide Design Consultation for projects for firewall necessity and configuration.
• Develop and execute disaster recovery and test plans for all supported devices.
• Prepare support documentation for the for 1st and 2nd level support groups.
• Document and/or revise administration procedures for security, configuration, operation, and administration of devices.
Must Have - A Bachelor's Degree in Computer Science or related field with at least 3-5 years' work experience in an enterprise IT environment.
- Authentication services ( policies / Radius and RSA authentication connections)
- Firewall image upgrade planning and implementation
- IDS/IPS profiles
- Imaging and restoration of firewalls from root layer
- IPSEC VPNs with between local Cisco and FortiGate firewalls as well as external dissimilar vendor model firewalls/routers.
- Logical and virtual interfaces for networks sharing security levels.
- SNMP monitoring and alert profiles
- Strong organizational skills and attention to detail are required.
- The candidate must be knowledgeable of Information Security networking best practices and be able to evaluate design requests for Cyber Security threats.
- The candidate must have extensive experience with firewall administration, upgrades, backups, configuration, and diagnostics.
- The candidate must possess excellent project management, technical writing and oral communication skills.
- The candidate must possess excellent technical skills, particularly regarding Network Diagnostics, Firewall operations and deployments (Cisco and/or Fortinet mandatory).
- This individual must demonstrate the ability to exercise independent judgment, manage complex projects, represent the organization in dealings with customers and vendors, and render sound business decisions.