Our Partner is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. We are seeking a Cyber Action Officer to support this critical customer mission. Responsibilities: Supporting the management of cyber incidents through the incident response lifecycle. Creating and maintaining routine reporting of cyber incidents in official systems of record, to include case management systems and ticketing. Coordinating with internal and external customers, partners, and stakeholders. Ingesting, validating, and evaluating information to determine optimal courses of action, to include providing response support to requesting entities. Updating and tracking cases and tickets with accuracy, timeliness, reliability, and consistency. Drafting summaries of ongoing operations and be able to provide oral presentations for various levels of leadership. Maintaining knowledge objects in system of record consistently and professionally. Threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework). Knowledgeable of network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations. Requirements: U.S. Citizenship Active TS/SCI Clearance Must be able to obtain DHS Suitability BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 7-9 incident management or cyber security experience. 5+ years of directly relevant experience in cyber incident management or cybersecurity operations Knowledge of incident response, threat hunting, and handling methodologies Ability to track multiple active engagements, personnel or equipment deployments, as well as coordinate with internal and external stakeholders. Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.) Skill in recognizing threat actor campaigns, tactics, techniques, and procedures Familiar with basic system and network administration, traffic analysis techniques, Computer Network Defense policies, procedures and regulations Knowledge of different operational threat environments (e.g., first generation script kiddies , second generation non nation-state sponsored , and third generation nation-state sponsored ) Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code) Excellent oral and written communication skills Desired Skills: GCIH Certification Familiarity with different operational threat environments (e.g., first generation script kiddies , second generation non nation-state sponsored , and third generation nation-state sponsored ) Familiarity with of system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code) About Us NewGen is a technology consulting services company solving some of the public and private sectors' toughest challenges across Enterprise Management, Cyber Security and DevOps. While we are vendor agnostic, many of our consultants offer expertise in IBM products an-d services. We know that to find and hire the best fit, we must offer interesting work at the best rate possible. By partnering with us, you will find opportunities that leverage and grow your technical abilities and offer you the flexibility you require.
Date Posted: 05 June 2025
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