Job Type
Full-time
Description
The Courtyard Boise Downtown by Marriott hotel features inviting, flexible spaces to work or relax in, free Wi-Fi throughout (DSL and wireless in rooms) The highlight of our lobby experience is The Bistro-Eat.Drink.Connect. which provides guests with healthy food and beverage offerings in the morning and evening. The Market features snacks and packaged meal options available 24 hours. This downtown hotel is also conveniently located adjacent to Boise State University, St. Luke's Regional Medical Center, Micron, and State of Idaho Offices. We offer complimentary Boise Airport shuttle service, a well equipped fitness center, 24 hour business center and boarding pass print stations. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service.
- Clean and supply all daily assigned rooms and repot all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards, safety and security rules and regulation to ensure guest satisfaction.
- Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to: Picking up trash, changing linen and making bed, cleaning entire bathroom, sweeping and dusting guest room, cleaning windows and balcony
- Retrieve, stock restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
- Receive assigned section, keys, supplies and any priority room requests from the Housekeeping Supervisor/Manager. Turn in keys and unused supplies at the end of the shift.
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Requirements
Qualification Standards: - Previous housekeeping experience is an added plus.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Responsible and reliable.
- Ability to work cohesively as part of a team with minimal supervision.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Able to lift up to 40 pounds without assistance
- Incredibly friendly, customer centric and loves to smile
- Must be able to stand and walk for long periods of time during shift
Successful candidates exhibit the core values of
Teamwork, Respect, Integrity and
Passion while delivering our core purpose
of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.