Our client is on the lookout for a dedicated Customer Technical Support Specialist to join their dynamic team. In this role, you will be the go-to person for assisting customers who encounter issues with their purchased products or services, ensuring that they receive the help they need to resolve these challenges effectively.
Job Title: Customer Technical Support Specialist Location: South Burlington, VT Pay Range: Starting at $17.50 per hour, increasing to $18-19 per hour after training, and up to $20-21 per hour at 90 days. What Will You Do? - Provide clear explanations of product warranties and handle service inquiries.
- Enter service requests and customer calls into the database accurately.
- Schedule and coordinate appointments for customers.
- Engage in active listening and ask targeted questions to achieve the best outcomes for customers.
- Utilize inventory control and shipping software to efficiently process orders.
What Do You Need? - At least 3-6 months of experience in a related field preferred.
- Familiarity with sales processes, upselling, returns, warranties, and credits.
- Ability to assemble and reassemble products while clearly explaining functionalities.
- Strong communication skills.
- Reliable attendance and commitment.
What's in It for You? - Competitive wages.
- Weekly pay schedule.
- Access to free college and certificate programs.
- Opportunities for temp-to-perm positions.
If this exciting opportunity piques your interest and you'd like to learn more, please apply now, and a recruiter will reach out to discuss further. We look forward to connecting with you.
About ManpowerGroup: ManpowerGroup (NYSE: MAN) is a leading global workforce solutions company that assists organizations in transforming in a rapidly changing work environment. We source, assess, develop, and manage talent to enable success. For over 70 years, we have created substantial value for candidates and clients across more than 75 countries and territories, consistently recognized for our diversity and as a top employer for women, inclusion, equality, and disability. In 2022, ManpowerGroup was honored as one of the World's Most Ethical Companies for the 13th consecutive year.