Join LoanStar Title Loans as a Customer Support Specialist. As a Customer Support Specialist, you will play a vital role in assisting both potential borrowers and current customers. Your responsibilities will include:
- Addressing inquiries regarding loan products
- Evaluating vehicles for loan eligibility
- Managing customer accounts, loans, and payments
- Maintaining daily communication with customers
- Making courtesy calls as needed
What We Offer: - Competitive Salaries
- Paid Holidays
- Paid Vacations
- Comprehensive On-the-Job Training
- Full Time Positions: Monday to Friday 10 am - 6 pm
- Rotating Saturdays 9 am - 3 pm
- No Sundays Required.
Ideal Candidate Qualifications: - Bilingual preferred
- Available for Full Time work
- Possess a positive attitude
- Exhibit excellent communication skills
- Attention to detail is essential
Educational Requirements: - High School Diploma or equivalent
Experience Needed: - Previous customer service experience is beneficial
- Experience with computers and data entry
Personal Attributes We Seek: At LoanStar Title Loans, we pride ourselves on our exceptional service. We are looking for a motivated, honest, and dependable individual who is eager to seize an outstanding career opportunity with us. Our Customer Support Specialists are the heartbeat of our organization, and we value the relationships we build within the communities we serve.
As part of our commitment to integrity, all candidates must be able to pass a company background screening, including credit, criminal, and background checks.
About Us: LoanStar Title Loans is renowned as one of America's most trusted title loan companies, operating nearly 1,000 stores in over twenty states since our inception in 1990. We are dedicated to providing hassle-free cash to our customers through a fast, transparent process and the utmost honesty and integrity.