Bilingual Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential. Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Full-Time Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.
Why Customer Service at Uline? - Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities - Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert. We'll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements - High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you.
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits - Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks - Best-in-class, clean, modern facilities.
- First-class fitness center and nearby walking path.
About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
Our employees make the difference and we are committed to offering exceptional benefits and perks. Explore Uline.jobs to learn more.