Customer Support Specialist

Milwaukee, Wisconsin

RHM Staffing Solutions
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Join RHM Staffing Solutions.

For over 9 years, RHM Staffing Solutions has been a trusted partner in providing top-notch professionals in the manufacturing, distribution, and industrial sectors. Our commitment to exceptional recruiting solutions includes contract, contract-to-hire, and permanent placement.

As a Customer Support Specialist, you will play a crucial role in our team by handling various responsibilities that ensure our operations run smoothly. Your key duties will include:
  • Collecting weekly timecards and submitting hours to the payroll team.
  • Maintaining the addendum master checklist.
  • Participating in daily office meetings with prepared updates and announcements.
  • Onboarding new clients and accurately inputting data into our CRM.
  • Updating and maintaining our client master lists.
  • Evaluating and processing workers' compensation claims.
  • Overseeing contractor holiday pay and PTO submissions.
  • Scheduling drug screenings and conducting background checks.
  • Processing all I-9 documentation.
  • Conducting and auditing contractor unemployment claims weekly.
  • Setting up desks for new internal employees.
  • Handling requests from DBO/CSM/AE as assigned.
Qualifications:
  • 0-2 years of relevant work experience.
  • A proven ability to thrive in a fast-paced environment.
  • Prior experience in customer service is a plus.
  • A bachelor's degree is preferred.
At RHM Staffing Solutions, we pride ourselves on our commitment to equal employment opportunities. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic, in all terms and conditions of employment.

Date Posted: 02 April 2025
Job Expired - Click here to search for similar jobs