Customer Support Specialist

Milford, New Hampshire

Rent-A-Center
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Are you ready to take the next step in your career?

Join us with a starting hourly rate of $15.90 to $18.70.

Why apply with us?
  • Generous Paid Time Off and Sundays Off - We are Closed.
  • Full-Time Employment with a Consistent Schedule
  • Get Paid Weekly (companywide)
  • Be Part of an Award-Winning Culture with Opportunities for Advancement
  • Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, 401(k) Plan with Company Match, Flexible Spending Accounts, and more.
What will you be doing? Helping customers access high-quality products that improve their lives. You will engage in meaningful work and create positive changes for our customers.

A day in the life of a Customer Support Specialist:
  • Customer Service: Provide exceptional customer experiences through personalized service, both in-store and in customers' homes, while assisting with new rental orders when necessary.
  • Deliveries & Pickups: Get out of the store and showcase your enthusiasm by safely loading/unloading and installing products while following all established transportation protocols and keeping vehicles clean and maintained.
  • Merchandising: Ensure a welcoming store environment by keeping products organized and clean, refurbishing merchandise, and maintaining showroom cleanliness for both customers and team members.
What are the minimum requirements?
  • High School Diploma or equivalent
  • Must be at least 18 years old
  • A valid state driver's license and a good driving record - driving company vehicles is required
  • The ability to lift and move heavy items such as furniture and appliances
  • Strong communication and customer service skills
What additional traits are helpful?
  • A career-oriented mindset
  • A passion for improving customer lives
  • A willingness to learn and grow in the business
  • Resilience and determination
Physical Demands:

This position requires regular communication skills, and it is physically active, demanding standing, walking, bending, and lifting throughout the day. Team members must frequently lift or move heavy merchandise and are expected to adhere to safety guidelines.

Expected Working Hours:

This is a full-time role, with work typically scheduled Monday to Saturday, during store hours, with Sundays and one other weekday off. Hours may vary based on management decisions and business needs.

This is a summary of the position and is not exhaustive. Additional tasks may be required as needed. Rent-A-Center is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer.

Date Posted: 08 May 2025
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