Customer Support Specialist Pay from $24 to $29 per hour with strong growth and earning potential. Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 At Uline, Customer Service is the heartbeat of our operation. As a Customer Support Specialist, you'll play a crucial role in enhancing the customer experience by handling order details with care and professionalism. Join a growing company that values career advancement and job stability.
Key Responsibilities - Efficiently process customer orders and inquiries in a dynamic team environment utilizing advanced technology.
- Engage with customers via phone, email, and chat to provide exceptional service.
- Guide customers through Uline's website and the online ordering process.
- Become a knowledgeable expert on products and solutions-we'll train you to respond to product, pricing, and shipping questions both quickly and confidently.
Qualifications - High school diploma or equivalent required; a Bachelor's degree is preferred.
- Prior experience in customer service is advantageous, but we are happy to train enthusiastic candidates to deliver outstanding customer support.
Benefits - Comprehensive health insurance coverage and a 401(k) with 6% employer match available from day one.
- Various bonus programs to reward your efforts.
- Paid holidays and generous paid time off to recharge and enjoy life.
- Tuition Assistance Program to support ongoing professional education.
Employee Perks - On-site café offering affordable daily meals from local vendors.
- Access to an on-site fitness center and beautifully maintained walking paths.
- Work in a best-in-class, clean, and modern facility.
About Uline Uline is a family-owned business and North America's leading distributor of shipping, industrial, and packaging materials, employing over 9,000 individuals across 13 locations.
Please note: Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled