Customer Support Specialist

Jefferson, Georgia

Uline
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Customer Support Specialist

Earn $25 to $27 per hour with impressive growth and earning potential.

Location: 705 Braselton Industrial Blvd, Braselton, GA 30517

Customer service is central to Uline's mission. As a Customer Support Specialist, you will engage in detail-oriented order management to ensure an outstanding experience that keeps our customers coming back. With Uline's steady growth, you can expect new career opportunities and reliable job stability.

Work Hours: Flexible on-site shifts available.

Key Responsibilities
  • Efficiently process customer orders and inquiries within a collaborative call center environment using advanced technologies.
  • Maintain communication with customers via phone, email, and chat.
  • Assist customers in navigating Uline's website and the online ordering process.
  • Become a product and solutions expert. We will provide the training necessary for you to confidently address product, pricing, and shipping inquiries.
Minimum Qualifications
  • High school diploma or equivalent required; Bachelor's degree is preferred.
  • Previous customer service experience is beneficial, though we will train you to deliver exceptional service.
Benefits
  • Comprehensive health insurance coverage and a 401(k) plan with a 6% employer match that begins on your first day.
  • Participation in multiple bonus programs.
  • Paid holidays and generous paid time off policies.
  • Tuition Assistance Program supporting professional development opportunities.
Employee Perks
  • Modern, clean, and well-maintained facilities.
  • A first-class fitness center.
  • Beautifully kept walking trails for your leisure.
About Uline

Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, employing over 9,000 people across 13 locations.

Uline is a drug-free workplace.

We are an EEO/AA Employer/Vet/Disabled.



Date Posted: 17 May 2025
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