Customer Support Specialist Pay from $22 to $27 per hour with significant growth and earning potential. 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Employer of 2025. Join Uline as a Customer Support Specialist, where you will be vital to delivering outstanding service to our customers. In this role, you will dive into order details, ensuring an exceptional experience that keeps our customers coming back. With Uline's ongoing growth, you'll find new career opportunities and job stability.
Position Responsibilities - Efficiently process customer orders and inquiries using our advanced call center technology.
- Engage with customers via phone, email, and chat to resolve their needs.
- Guide customers through navigating Uline's website and assist with online ordering.
- Become a knowledgeable product and solutions expert. We will train you to quickly and confidently address product, pricing, and shipping inquiries.
Minimum Requirements - High school diploma or equivalent; a Bachelor's degree is preferred.
- Experience in customer service is a plus, but we welcome those who are eager to learn and provide exceptional service.
Benefits - Comprehensive health insurance coverage and 401(k) with a 6% employer match that starts on day one.
- Access to multiple bonus programs.
- Paid holidays and generous paid time off to recharge.
- Tuition Assistance Program to support your professional development and continuing education.
Employee Perks - Work in a top-notch, clean, and modern facility.
- Enjoy access to a first-class fitness center and three miles of beautifully maintained walking trails.
About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled