About this job Join our team as a Customer Support Sales Specialist and play a vital role in providing an exceptional customer experience during their CarMax journey. Collaborate with various teams to ensure seamless car buying and selling processes with honesty and transparency at the forefront of every interaction.
What you will do - Essential Responsibilities: - Guide customers through the sales process, test drives, and financing applications
- Conduct vehicle condition assessments and communicate information to support customer appraisals
- Receive and inspect vehicles shipped to CarMax, ensuring they meet quality standards
- Perform administrative tasks such as managing transaction paperwork and arranging service appointments
Purpose of the role Work in a high-energy retail sales environment, where you'll handle various customer interactions, manage vehicle sales, and process sales paperwork. Teamwork and the ability to build rapport quickly are crucial for success in this role.
Qualifications and Requirements: - Strong communication and relationship-building skills
- Ability to balance customer needs with business objectives
- Demonstrated team behaviors including integrity, respect, inclusivity, and fairness
- Ability to multitask in a fast-paced environment and pay attention to detail
- High School Diploma or equivalent
- Customer service or sales experience preferred
- Valid Driver's License
- Basic Microsoft Office Suite skills preferred
About CarMax CarMax is an industry disruptor, known for its honest, transparent approach to car buying and selling. Join a team of over 25,000 associates dedicated to providing iconic customer experiences and fostering career growth in a diverse and inclusive environment.
CarMax is an equal opportunity employer committed to diversity and inclusion in the workplace.