At Conduent, we take pride in delivering mission-critical services and innovative solutions to Fortune 100 companies and over 500 governments worldwide. Join us in making a meaningful difference while being part of a diverse culture that values individuality every day.
Position Overview: Customer Support Representative Starting Pay: $15.00/HR In-Person Training Begins: May 19th, 2025 Benefits: Enjoy an array of benefits with weekends off, and a supportive work environment.
What You'll Do: - Serve as the initial point of contact for customers and address inquiries related to their accounts.
- Utilize your training and resources to provide accurate information and solutions.
- Process transactions through web-based applications and maintain customer records accurately.
- Submit concise research requests as needed.
- Familiarize yourself with company and client programs, policies, and technology.
- Communicate with customers in a friendly and empathetic manner.
- Ensure confidentiality and compliance with applicable laws.
- Assist colleagues in peak periods or absence situations.
What You Get: - Full-time employment with a starting pay rate of $15.00.
- Weekends off for work-life balance.
- Paid training provided.
- Opportunities for career advancement.
- Comprehensive benefits package.
- A positive and encouraging work atmosphere.
You Are: An effective communicator who can simplify complex information to ensure understanding. You possess:
- A strong work ethic and a proactive attitude.
- Excellent verbal and written communication skills.
- Problem-solving capabilities.
- Customer service experience providing support.
- Skill in navigating multiple applications easily.
- A genuine passion for assisting others in finding solutions.
- An interest in innovative technologies.
- The ability to resolve conflicts calmly and professionally.
- The capability to work in a structured environment handling a high volume of calls.
- The commitment to perfect attendance during a 3 to 5-week training period.
Requirements: - Must be at least 18 years old.
- High School Diploma or equivalent required.
- Ability to pass a criminal background check.
- Must successfully complete the customer care assessment.
Be a part of a rapidly growing organization that supports your career aspirations. Apply today.
Note: Compensation may vary based on location, experience, and performance. The estimated salary range is
minimum $11.00 - $midpoint $15.00.
Conduent is an Equal Opportunity Employer, and we welcome applicants from diverse backgrounds.
For individuals requiring accommodations due to disabilities, please submit your request as specified in our accommodation policy.
Your health and safety are our priority. While most positions do not require vaccination, we will request your vaccination status where permissible as part of our hiring process.