Join Our Team as a Customer Support Representative. Competitive Pay: $22 to $27 per hour with significant growth opportunities. At Uline, we believe that outstanding customer service is essential to our success. As a Customer Support Representative, you'll dive into order details to provide our customers with an exceptional experience that keeps them coming back. With our ongoing growth, we offer a stable work environment and new career pathways you can depend on.
Enjoy the flexibility of various on-site shifts available.
Key Responsibilities: - Process customer orders and inquiries efficiently in a collaborative call center using state-of-the-art technology.
- Interact with customers through phone, email, and chat channels.
- Guide customers in navigating Uline's website and placing orders online.
- Become a product and solutions expert. We provide the training you need to answer product, pricing, and shipping questions swiftly and confidently.
Minimum Qualifications: - High school diploma or equivalent required; Bachelor's degree is preferred.
- Prior customer service experience is a plus, but we're committed to training driven individuals to deliver legendary service.
Exceptional Benefits: - Comprehensive health insurance and a 401(k) plan with a 6% employer match starting on day one.
- Access to multiple bonus programs.
- Enjoy paid holidays and generous paid time off.
- Tuition Assistance Program to support your professional development.
Employee Perks: - Modern and clean facilities that foster a great work environment.
- A first-class fitness center and beautifully maintained walking trails.
About Us: Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, employing over 9,000 staff across 13 locations.
Uline is a drug-free workplace .
EEO/AA Employer/Vet/Disabled