A well-established equipment company is seeking a reliable and detail-oriented Customer Support Representative to join its office team. With decades of experience supporting businesses across the region, this locally owned company values professionalism, customer service, and administrative accuracy. If you are looking for an opportunity to grow your customer service and administrative skills, apply today.
Responsibilities:
- Answer incoming phone calls in a professional manner
Review, maintain, and renew customer equipment agreements
Manage the billing process for service contracts and maintenance agreements
Post customer payments to accounts receivable
Enter service calls and customer orders into the internal computer system
Requirements:
Previous experience in administrative or customer support
Strong organizational skills and attention to detail
Proficiency in data entry and computer systems
Excellent verbal and written communication skills
Ability to multitask and prioritize in a small office environment
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)