Are you highly motivated and passionate about technology? If you're looking to jump start your career at a fast-growing company - we want to meet you.
Yardstik, a forward-looking venture-backed software company headquartered in Minneapolis, is actively seeking a
Customer Support Representative to join our team.
We are a four-time recipient of the
Best Place to Work award and have been honored with Minne Inno's Fire Award in the "Growing" category. Our purpose is to reduce people-related risk and we do it by delivering Measurably Better background screening for our customers. We're looking for an enthusiastic individual like you to contribute to our journey.
ABOUT THE ROLE As an early member of our support team, you'll help shape the foundation for the way we support our growing customer base.
KEY RESPONSIBILITIES - Manage customer inquiries across chat, email, and phone
- Provide fast, accurate responses
- Escalate complex issues to the right team members
- Drive improvements to support processes, documentation, and automation
- Deliver feedback from customers to our product team
- Crush your goals, be a great teammate and have fun.
QUALIFICATIONS - Customer support or related experience in technology preferred
- Strong written and verbal communication skills
- Ability to break down complex topics into simple explanations
- Detail-oriented with strong problem-solving skills
- Quick learner, adaptable, and open to feedback
- Based in Minneapolis/St. Paul, available for in-office work 2-3 days/week
WHY YARDSTIK? At Yardstik, we offer our team members:
- A flexible hybrid work environment, and 3 days in the office required.
Competitive compensation that recognizes and rewards your skills and commitment - A variety of medical, dental, and voluntary benefits tailored to you and your family's needs
- Unlimited PTO, coupled with a strong emphasis on maintaining work-life balance
- An opportunity to propel your career within a rapidly-growing company
At Yardstik, we don't just witness change - we drive it. If you're ready to make a meaningful impact and embark on a journey with Yardstik, click the
APPLY NOW button to take the first step.
At Yardstik, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. Yardstik provides the annualized compensation range of $46,000 - $53,000 for this role.
EQUAL OPPORTUNITY EMPLOYER Yardstik is an Equal Opportunity Employer. We're committed to building a team based on talent, qualifications, and merit, welcoming all applicants without discrimination.