Customer Support Coordinator

Customer support coordinator - Japanese bilingual - OPT welcome. -56285 Job Num: 56285
Logistics / Import & Export

Job Description

Position: HOUSEHOLD GOODS COORDINATOR

Salary : $20-21/h

Type: Full-Time

Location: Nashville, TN

Contract position with potential to covert to direct-hire.

Responsibilities

Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move.

• Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move
• Ensure all documentation relating to shipment is properly completed as required
• Interact closely with the moving team in preparation of the customer goods
• Coordinate with the moving team to ensure proper packing, removing and loading of customer's goods
• Establish and maintain a professional working relationship with the moving team
• Pack and load/unload luggage.
• General business support function as assigned

Qualifications

• Bilingual English/ Japanese; ability to read, write & speak English and Japanese
• Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook
• Ability to clearly communication directions to the driver and moving team
• Ability to work overtime to meet the customer needs
• Strong customer service skills
• At least 1 year of experience in customer service
• Be able to carry and load/unload luggage

Organization Relationships:

Will work with all levels in the organization as well as Customers.

Work Environment:

(With or without accommodations) This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

To apply, please send resume to

Job Details

City: Nashville
State: TN
Job Type: Permanent Job
Salary High: 43680.00
Salary Low: 42000.00
Languages: English;Japanese
Hours of Operation:
Benefits: Health Ins;Dental Ins;Vision Ins;401K;Life Ins;Long-term Disability;Paid Time Off;Short-term Disability;Sick Leave;Flexible Spending Accounts

Contact Information

Job Owner: Ayu Butterfield
Job Owner Email :